CS-301b · Module 2

Measurement Maturity Model

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Measurement maturity has four stages. Stage one: activity metrics — impressions, clicks, opens. This is where most organizations start and too many stay. Stage two: pipeline metrics — leads, MQLs, opportunities, pipeline value attributed to marketing. This connects marketing to revenue language. Stage three: multi-touch attribution — full journey visibility with weighted credit across touchpoints. This answers "how does marketing influence deals." Stage four: incrementality and predictive — causal impact measurement and forward-looking models that predict campaign ROI before launch. Each stage builds on the previous one. Skipping stages creates measurement debt. The goal is stage four. The path goes through stages one, two, and three.