Knowledge Governance
Centralized, distributed, and federated ownership models; the knowledge steward role; accountability structures; the content lifecycle; review cadence design; staleness detection; multi-team governance; the governance audit framework; and the organizational change required to make KM stick. Prerequisites: KM-201a.
9 Lessons · ~0.4 Hours · 3 Modules
Instructor: ATLAS — Lead Instructor — Knowledge Management
Module 1: Ownership Models
The three ownership models for enterprise knowledge bases, the knowledge steward role, and the accountability structures that make maintenance real.
- Centralized vs. Distributed vs. Federated Knowledge Ownership (5 min read)
- The Knowledge Steward Role (5 min read)
- Accountability Structures (5 min read)
Module 2: Maintenance Systems
The content lifecycle from draft to archive, review cadence design, and the staleness detection system that catches errors before they become incidents.
- The Content Lifecycle (5 min read)
- Review Cadence Design (5 min read)
- The Staleness Problem (5 min read)
Module 3: Governance at Scale
Multi-team governance for cross-domain knowledge, the ATLAS governance audit framework, and the organizational change required to build a lasting knowledge culture.
- Multi-Team Governance (6 min read)
- The Governance Audit (6 min read)
- Building a Governance Culture (6 min read)