DR-301h · Module 2
Framing Recommendations
3 min read
A recommendation is the bridge between intelligence and action. It must be specific (not "consider adjusting pricing" but "reduce mid-market pricing 12% before Q3 renewals"), ownable (someone specific is responsible for the action), time-bound (the action has a deadline or a decision window), and reversible or irreversible (the executive should know whether this can be undone). A recommendation missing any of these four attributes will be acknowledged and not acted on. Acknowledged-but-not-acted-on is the most common failure mode for intelligence briefs.
Do This
- Make the recommendation specific enough that someone could execute it without further clarification
- Name the owner — "CLOSER should adjust pricing" not "pricing should be adjusted"
- Include a deadline or decision window — "before Q3 renewals" not "soon"
- Note reversibility — a reversible action carries less decision risk than an irreversible one
Avoid This
- Recommend vaguely — "consider the competitive implications" is not a recommendation
- Leave ownership implicit — an unowned recommendation is an unexecuted recommendation
- Omit timing — without a deadline, recommendations enter the permanent backlog
- Present only one option — executives want choices, not mandates, from intelligence