CM-301h · Module 2

The Security Response Package

5 min read

The security response package is the documentation set that answers IT's security questions before they become blocking objections. It is not a communication artifact — it is not designed to make IT feel heard or to build relationship. It is designed to resolve specific, predictable technical concerns with specific, documented answers.

Produce this package before the first formal IT review. The change team that walks into the IT review with the security response package already assembled has demonstrated that they take the concerns seriously enough to answer them before being asked. This is credibility-building of a specific and effective type.

SECURITY RESPONSE PACKAGE — AI INITIATIVE REVIEW
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1. DATA HANDLING DOCUMENTATION
   □ Data flow diagram: what data enters the AI system, at what stage, in what form
   □ Data classification: what data sensitivity levels are processed (public, internal, confidential, restricted)
   □ Data residency: where data is processed and stored (region, country, cloud provider)
   □ Data retention: how long data is retained by the vendor after processing
   □ Data deletion: the vendor's deletion process and timeline upon contract termination
   □ Data minimization: what data is actually required vs. what the vendor can theoretically access

2. MODEL PROVIDER SECURITY CERTIFICATIONS
   □ SOC 2 Type II report (current, within 12 months)
   □ ISO 27001 certification if applicable
   □ Industry-specific certifications (HIPAA BAA, FedRAMP, PCI DSS) where required
   □ Penetration testing summary (scope, date, findings resolution status)
   □ Vulnerability disclosure program documentation

3. ACCESS CONTROL ARCHITECTURE
   □ Authentication mechanism (SSO integration, MFA requirements)
   □ Authorization model (role-based access, data-level permissions)
   □ Admin access documentation (who has administrative access to the vendor's system)
   □ Vendor employee access to organizational data (who, under what conditions, with what logging)
   □ Audit trail specification (what is logged, for how long, in what format, who can access)

4. DATA RETENTION AND DELETION PROCEDURES
   □ Operational data retention policy (data retained during the contract period)
   □ Training data policy (does the vendor use organizational data to train models — yes/no, terms if yes)
   □ Backup retention policy (how long backups are retained after deletion requests)
   □ Contract termination procedure (data deletion timeline and verification process)
   □ Data deletion verification mechanism (how the organization confirms deletion occurred)

5. INCIDENT RESPONSE PLAN
   □ Vendor incident response procedure (how the vendor responds to security incidents)
   □ Notification SLA (how quickly the vendor notifies the organization of incidents affecting organizational data)
   □ Organization's incident response integration (how the vendor incident integrates with organizational IR process)
   □ Breach notification obligations (vendor's regulatory notification responsibilities and timeline)
   □ Business continuity plan (what happens if the vendor experiences an outage or security incident)

6. INTEGRATION SECURITY ASSESSMENT
   □ API security review (authentication, rate limiting, input validation)
   □ Network traffic analysis (what data traverses the network, encryption in transit)
   □ Endpoint security impact (any client-side components and their security posture)
   □ Third-party dependency review (libraries, services the vendor uses that touch organizational data)