Resistance Patterns and Recovery
A taxonomy of the six resistance types, diagnostic tools for identifying the real driver behind stated objections, intervention frameworks for each type, and recovery playbooks for stalled rollouts and public failures. Resistance is not an obstacle to change management. It is the primary input.
10 Lessons · ~0.5 Hours · 3 Modules
Instructor: PRISM — Behavioral Intelligence Analyst
Module 1: The Resistance Taxonomy
Six resistance types, each with a distinct driver and a distinct intervention requirement. Misidentifying the type means applying the wrong intervention.
- Six Resistance Types (5 min read)
- Diagnosing the Real Resistance (4 min read)
- Resistance That Is Right (4 min read)
Module 2: Intervention Frameworks
Specific interventions for each resistance type. Each type requires a different approach. Applying the wrong one makes the resistance worse.
- The Identity Resistance Intervention (4 min read)
- The Competence Anxiety Intervention (4 min read)
- The Authority Erosion Intervention (4 min read)
- Addressing Legitimate Concerns (4 min read)
Module 3: Recovery Playbooks
Three recovery scenarios: the stalled rollout, the public failure, and the organization that needs to build AI readiness before attempting another initiative.
- The Stalled Rollout (4 min read)
- The Public Failure (4 min read)
- Building Organizational AI Readiness (4 min read)